1. Introduction
This Privacy Policy explains how Grace Media Limited ("333 Casino", "we", "our") collects, uses, stores and protects your personal data when you use our platform at 333casino.me.uk. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable Gibraltar data protection legislation.
2. Data Controller
Grace Media Limited is the data controller responsible for your personal data. Our registered address is in Gibraltar. For data protection enquiries, contact us at [email protected].
3. Data We Collect
We collect the following categories of personal data:
- Identity data: Full name, date of birth, gender
- Contact data: Email address, postal address, phone number
- Financial data: Payment card details (processed by PCI-DSS compliant third parties), deposit and withdrawal history
- Account data: Username, password (encrypted), account preferences
- Technical data: IP address, browser type, device information, operating system
- Usage data: Game history, session duration, feature interaction
- Verification data: Identity documents submitted for KYC purposes
4. How We Use Your Data
We process your data for the following purposes:
- Account creation and management
- Processing deposits and withdrawals
- Identity verification (KYC) as required by UK gambling regulations
- Providing customer support
- Delivering personalised gaming experiences
- Sending promotional communications (with your consent)
- Fraud prevention and anti-money laundering compliance
- Meeting regulatory reporting obligations
5. Legal Basis for Processing
We process your data under the following legal bases: contractual necessity (account operation), legal obligation (KYC, AML, regulatory reporting), legitimate interests (fraud prevention, platform improvement) and consent (marketing communications).
6. Data Sharing
We may share your data with: payment processors for transaction handling; identity verification providers for KYC; our licensing regulators (UKGC, Gibraltar); law enforcement agencies when legally required; affiliated companies within the Grace Media group. We never sell your personal data to third parties for marketing purposes.
7. Data Security
We employ 128-bit SSL encryption for all data transmission, store personal data on secure servers with restricted access controls, and conduct regular security audits. Payment card data is processed by PCI-DSS Level 1 compliant processors and is never stored on our servers.
8. Data Retention
We retain your personal data for as long as your account is active plus a minimum of five years after account closure, as required by UK gambling regulations and anti-money laundering legislation. Technical data may be retained for shorter periods based on operational needs.
9. Your Rights
Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; erase your data (subject to legal retention requirements); restrict processing; data portability; object to processing; withdraw consent for marketing. To exercise any of these rights, contact us at [email protected].
10. Cookies
Our use of cookies is detailed in our separate Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notification. The current version is always available at 333casino.me.uk/privacy-policy/.
Last updated: March 2026
Frequently Asked Questions
We use 128-bit SSL encryption, store data on secure servers with restricted access, and process card payments through PCI-DSS Level 1 compliant processors. We never store card details on our servers.
You can request data erasure under UK GDPR, subject to legal retention requirements. UK gambling regulations require us to retain certain records for a minimum of five years. Contact [email protected] to make a request.
No, we never sell personal data to third parties for marketing purposes. Data is shared only with payment processors, verification providers and regulators as required for our operations.